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Privacy

The core activities of Suplove are the provision of recreational water activities and the manufacture and sale of equipment for those recreational water activities.

 

Suplove has the following privacy policies:

 

1.  Collection

Suplove will not collect personal information unless it is necessary for one or more of its functions or activities.

 

Client information may be collected:

at the time of booking a lesson or class

prior to the commencement of a lesson or class

during a lesson or class

at the time of enquiring about or making a purchase of equipment

at a trade show, trial day, display or seminar

at the request of that person

 

For the purposes of:

processing payment

determining client suitability for type of training and/or products

direct marketing by Suplove of related products and services

 

The information will be collected lawfully and fairly, and not in an unreasonably intrusive way.

 

2.  Use and Disclosure

Suplove will not use or disclose personal information about clients other than for the purpose stated at the time of collection.

 

Where Suplove uses the information for direct marketing purposes, Suplove will ensure that it is not sensitive information and that the client has the opportunity to suppress their information from further marketing campaigns at no charge.

 

3.  Data Quality

Suplove will reasonably ensure that the personal information collected, used or disclosed is accurate, complete and up to date. When the information is no longer needed, Suplove will take reasonable steps to destroy personal information.

 

4.  Data Security

Reasonable steps are taken to protect the personal information held by Suplove from misuse and loss, and from unauthorised access, modification or disclosure.

 

 

5.  Access and Correction

Clients can request access to their personal information that is kept on record. If the client believes that any information is incorrect or out of date, they may, of course, ask Suplove to correct it.

 

Written consent for disclosure of information is required to be sent to Suplove by the individual to access personal information and may not be otherwise disclosed without the individual’s written consent.

 

There is no fee for requesting access to client's information, however Suplove may charge for reasonable cost of processing the request.

 

Requests by clients to suppress their own information from the direct marketing database will be processed free of charge and may be directed to Suplove in writing.

 

6.  Trans-Border Data Flows

Suplove will only transfer personal information about an individual to a foreign country with less privacy protection in specified circumstances.

 

It is the policy of Suplove not to transfer sensitive or personal information to countries with a lower level of privacy protection. Services which identify individuals and which are available to non-subscribers via the Suplove website are limited to data regarding companies and businesses and widely available information sources.

 

7.  Contact Information

Any requests for verification of personal information held by Suplove or to request the suppression of personal information from databases can be made to:

 

The Privacy Officer

Suplove

1835 Newport Blvd, A109, #183

Costa Mesa  CA  92627

USA

Email:privacy@supindustries.com

 

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